This privacy policy applies between you, the User of this Website and Big Occasion Events, the owner and provider of this Website. Big Occasion Events takes the privacy of your information very seriously. This privacy policy outlines how Big Occasion Events collects, stores and processes your data. Please read this privacy policy carefully.

Who is Big Occasion Events?
Owner – Charlotte Elizabeth
Trading as – Big Occasion Events
Email address for official notices – info@bigoccasionevents.co.uk
Data Retention – Indefinitely unless requested in writing to be removed and destroyed.
Trusted 3rd Party Systems – Hubspot, Email Octopus, Xero and Stripe
Cookie Policy – the website that you are currently using, www.bigoccasionevents.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Date this policy last updated – 05/04/2024

Definitions and interpretation
In this privacy policy, the following definitions are used:
Personal Data – Any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
Processing – means any operation or set of operations such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction
Special Category Data – the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
Consent – This refers to e-marketing and photographs

What data Big Occasion Events collects from you
Depending on how you use the website, Big Occasion Events may collect some or all of the following:
Contact information such as email address, postal address and telephone
Medical information – if registration for dance classes
System information such as IP address, internet browser and device
Information about your activity on our website

How Big Occasion Events processes your data:
All personal data, including special category data, is processed and stored securely on a trusted 3rd party database.
If you cease to use our services then your personal data will be destroyed accordingly, however, your consent for photos/e-marketing will be kept unless written notice is provided and then such data will be destroyed and any photos/e-marketing will be removed as much as possible.

Our use of your data will always have a legal basis as set out in section 6.  We may use your data for the following:
Providing and managing your access to the Big Occasion Events website
Updates on services
Personalising and tailoring your experience of the website
Communication – replying to your emails/enquiries
To provide you with services as requested
Market research
You will always be able to opt-out at any time.

Legal Basis
We will only process your data where, under GDPR, we have a legal basis to do so.
Our use of your personal and special category data will always have a legal basis in order to perform our duty to you; or
You have consented for us to use your personal data; or
We are complying with a legal obligation; or
It is necessary under our legitimate interest, detailed below.

When the processing of your data falls under legitimate interest, we have made sure it is necessary and that our needs don’t overshadow yours.

Our legitimate interests could include:
Selling and supplying our services to customers and potential customers.
Handling customer and potential customer contacts, queries, complaints or disputes
Understanding our customers/potential customers needs
Improving our products and services
Promotion, marketing and advertising our goods and services.

Storing your data/Third party websites and services
Big Occasion Events stores hard medical, photo/e-marketing consent forms in a locked safe box. The information from these forms is input to an online CRM system Hubspot.  Information from this is then used to create invoices in Xero (where appropriate)
E-marketing consent is input into EmailOctopus and used to send details on newsletters, special offers and events.

Links to other websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control
Big Occasion Events may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Big Occasion Events. Data provided by Users will, where it is relevant to any part of our business, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Functionality of the Website

To use all features and functions available on the Website, you may be required to submit certain Data.
You may restrict your internet browser’s use of Cookies. For more information see the clause below (Cookies).

Accessing your own Data
You have the right to ask for a copy of any of your personal Data held by Big Occasion Events (where such Data is held).

Data security is of great importance to Big Occasion Events and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

This Website may place and access certain Cookies on your computer. Big Occasion Events uses Cookies to improve your experience of using the Website and to improve our range of services. Big Occasion Events has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Big Occasion Events to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Strictly necessary cookies – These are cookies for the operation of our website, they include for example, cookies that enable you to log in to certain parts of the website, using our book online service.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy
Big Occasion Events reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.